Reservations:
We keep our groups to a manageable size. This way all participants benefit from the tour. All Metro NYC Tours participants must be pre-registered and book tours in advance. Fees must be paid prior to the tour booking date.
All tour fees do not include food or any other items purchased separately unless tour is sold as package with dinner.
Private tours can be customized.
PLEASE CONTACT US SO WE CAN CATER TO YOUR INDIVIDUAL NEEDS FOR PRIVATE TOURS.
1-516-652-4527 Email: info@justins18.sg-host.com
Meeting Your Tour Guide:
All of our Metro NYC Tours are easily accessible from public transportation and usually begin at or near a subway station or bus stop. We will assist any tour participant if they need directions to the tours starting location. Directions and meeting place will be given with confirmation of the booking date.
Private vehicle tours will be picked up from your hotel or any other site we arrange.
Please note, that most of our tours do not finish where they started. Our guides will provide directions to get you to your next destination, once the tour has completed. If for some reason you need to leave prior to the tour’s completion, no refund will be given but our guides can assist you with directions to get you to your next destination, as well.
Tour Length:
Most, but not all, Metro NYC Tours last approximately 2.5 hours unless otherwise arranged. Tour participants can expect to walk about 1 to 2 miles depending on the particular tour that you have booked. Our walking pace is casual, as we stop and visit various points of interest along our route. Please note that there are no public restrooms available on most of our tour routes.
All private tours can be extended for additional fees.
Weather:
Metro NYC Tours operates our tours rain or shine and reserves the right to cancel a tour, if we feel that operating the tour could be hazardous, based upon weather conditions. We advise that you wear appropriate clothing and comfortable shoes.
Disclaimer:
All customers must assume the inherent risks associated with traffic, crime, weather and other normal hazards that may occur during any of our Metro NYC walking tours.
Metro NYC Tours disclaims any liability for injury or loss suffered on walks or inconveniences created by schedule changes or tour cancellations.
All tours are nonrefundable unless canceled by Metro NYC Tours. If canceled by us you have the option to rebook any time that tour is offered and available. Last minute bookings can be arranged by contacting our office. If you have a voucher please include voucher number in your booking. If you have any concerns over weather conditions or any other questions, please email us at: info@justins18.sg-host.com or call/text Metro NYC Tours at 1-516-652-4527.
Cancellation:
100% REFUNDABLE IF CANCELLED BY METRO NYC TOURS. 50% REFUNDABLE IF CANCELED 7 OR MORE DAYS PRIOR TO TOUR. 25% REFUNDABLE IF CANCELLED BY CUSTOMER 4-6 DAYS PRIOR TO TOUR. NONREFUNDABLE IF CANCELLED 0-3 DAYS PRIOR TO TOUR.